Legal
Cookie Policy
Last Updated: 18 April 2025
This page explains what cookies are, which cookies our website uses, and how you can manage or remove them. We have tried to keep this explanation straightforward. If you have any questions, please contact us before browsing further.
1. What Are Cookies
Cookies are small text files that are placed on your device — computer, tablet, or phone — when you visit a website. They are widely used to make websites work as intended, to remember your preferences, and to help site operators understand how their pages are being used.
Cookies do not typically identify you personally. They identify your browser or device. In some cases, particularly where analytics tools are in use, data collected through cookies may be combined with other information in ways that could identify you. Where that is the case, we treat that data as personal information and handle it in accordance with our Privacy Policy.
2. The Cookies We Use
Our website uses four categories of cookie. When you first visit, a small notice at the foot of the page invites you to choose which categories you accept. Essential cookies are always active; all others require your consent.
Essential Cookies
These cookies are necessary for the website to function. They cannot be switched off. They include:
| Cookie Name | Purpose | Duration |
|---|---|---|
ak_cookie_consent |
Records your cookie consent choices so we do not ask again on each visit. | 12 months |
| Session cookie | Maintains a temporary session while you browse, allowing the contact form to function correctly. | Session (deleted when you close the browser) |
Analytics Cookies
These help us understand how visitors reach and use our website, so we can improve it. The data is aggregated and does not identify individual visitors.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique visitors by assigning a randomly generated identifier. | 2 years |
_ga_* |
Google Analytics | Stores and updates a session state for each visit, used to count page views per session. | 2 years |
_uetsid |
Microsoft Bing | Tracks session activity to support Bing Ads conversion reporting. | 1 day |
Marketing Cookies
These cookies support our ability to understand which of our external communications led you to the website. We use them only in a limited way and do not use them to build advertising profiles or retarget you with adverts on other sites in a persistent manner.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp |
Meta (Facebook) | Identifies browsers to support conversion measurement for any campaigns we may run on Meta platforms. | 3 months |
Preference Cookies
These cookies remember choices you make while browsing — for example, your preferred language or any accessibility settings available on the site.
| Cookie Name | Purpose | Duration |
|---|---|---|
ak_prefs |
Stores any layout or accessibility preferences you have selected. | 6 months |
3. How to Manage Your Cookie Preferences
You may adjust your cookie choices at any time by using the preference centre, which is accessible via the link at the foot of every page. If you withdraw consent for a category of cookies, those cookies will be removed from your device on your next visit and will not be set again unless you re-enable them.
Browser Controls
You can also control cookies through your browser settings. Most browsers allow you to block all cookies, block third-party cookies only, or receive a notification before a cookie is set. Please consult your browser's help documentation for instructions, as the process varies by browser.
Blocking all cookies may affect the functionality of some parts of this website, including the contact form.
Third-Party Opt-Outs
For cookies set by third parties, you may also use those providers' own opt-out tools:
- Google Analytics: The Google Analytics Opt-out Browser Add-on prevents your data from being used by Google Analytics on any website.
- Meta: You can manage your ad preferences at facebook.com/ads/preferences.
- Microsoft Bing: Opt-out options are available through the Microsoft Privacy Dashboard.
4. Cookies and Personal Data
Where the data collected through cookies constitutes personal data — for example, because an IP address is recorded alongside a session identifier — it is handled in accordance with our Privacy Policy and with the Personal Data Protection Act 2010 (Malaysia).
5. Changes to This Policy
We may update this Cookie Policy if our use of cookies changes or if the regulatory landscape requires it. The date at the top of this page reflects when it was last revised. If the changes are significant, we will display a notice on the website.
6. Contact
If you have questions about how we use cookies, or about our website more broadly, we are glad to hear from you.
Akar KasihLot 4-7, Jalan Pudu
55100 Kuala Lumpur, Malaysia
+60 3-7268 4915
privacy@akarkasid